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Amazon agrees to refund up to $70 million worth of in-app purchases made by kids

"This case demonstrates what should be a bedrock principle for all companies -- you must get customers' consent before you charge them."

Chris Kerr, News Editor

April 5, 2017

1 Min Read
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Roughly a year after Amazon was found guilty of billing consumers for unauthorized in-app purchases made by children, the company has finally stopped appealing the decision, meaning affected customers could soon be reimbursed. 

The retail giant was taken to task by the Federal Trade Commission (FTC), which filed a lawsuit alleging its purchase protocols allowed children to "spend unlimited amounts of money."

More than $70 million worth of in-app purchases made between November 2011 and May 2016 may be eligible for refund, highlighting the sheer scale of the problem

"This case demonstrates what should be a bedrock principle for all companies -- you must get customers’ consent before you charge them," said Thomas B. Pahl, acting director of the FTC's Bureau of Consumer Protection. 

"Consumers affected by Amazon's practices can now be compensated for charges they didn’t expect or authorize."

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2017

About the Author

Chris Kerr

News Editor, GameDeveloper.com

Game Developer news editor Chris Kerr is an award-winning journalist and reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. He has featured on the judging panel at The Develop Star Awards on multiple occasions and appeared on BBC Radio 5 Live to discuss breaking news.

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