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Sony claims PlayStation 5 sales aren't cutting the mustard despite hitting a quarterly high.
As noted in Sony's fiscal report for the third quarter ended December 31, 2023, PS5 hardware sales reached 8.2 million units during Q3—but it's likely that won't be enough to meet Sony's annual shipment target of 25 million units.
Based on those results, Sony now expects PS5 unit sales for the fiscal year to reach 21 million units. The PlayStation 5 has now sold over 50 million units worldwide.
Looking more broadly at the company's Game & Network Services (G&NS) segment, which houses its video game operations, Q3 sales increased by 16 percent year-on-year to 1.4 trillion yen ($9.2 billion).
Sony attributed that increase to the performance of third-party titles, and noted that sales of its own first-party software actually dipped by around 4 million units year-on-year. That's despite Marvel's Spider-Man 2 surpassing 10 million sales in under four months and God of War Ragnarok making a "major contribution" to profits.
Operating income in the G&NS segment decreased by 26 percent year-on-year to 86.1 billion yen ($571.6 million) during Q3, and Sony said dwindling first-party sales and losses from hardware "mainly due to promotions" were to blame.
Network services revenue increased by 11 percent year-on-year "due to the impacts of a further shift to premium services and price revisions." The number of PlayStation Plus subscribers declined slightly year-on-year, but the wider PlayStation Network appears to be in good health after monthly active users (MAUs) reached a record high of 123 million.
Glancing towards the next fiscal year, Sony is anticipating a "gradual decline" in PS5 hardware sales as the console enters the latter half of its lifecycle but said it intends to "optimize sales with a greater emphasis on the balance with profits."
"We expect third-party software sales to continue to expand gradually due to the expansion of the PS5 installed base and the high level of user engagement," it added. "Regarding first-party software, we aim to continue to focus on producing high-quality works and developing live service games, but, while major projects are currently under development, we do not plan to release any new major existing franchise titles next fiscal year."
As for the current fiscal year, Sony has downwardly revised its full-year sales forecast by 5 percent to 4.1 trillion yen. The company's operating income forecast remains unchanged at 270 billion yen.
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