BioWare, LucasArts Choose Monolith Monitoring For Star Wars MMO

BioWare and LucasArts have selected Monolith Software's core monitoring and technology management solution for their much-awaited upcoming MMORPG Star Wars: The Old Republic. Monolith -- which has no relationship with the similarly named game developers Monolith Productions or Monolith Soft -- says its IT management solution is designed to "increase the operational efficiencies of network operations centers (NOCs) while delivering a fully integrated, open architecture platform for managing fault, availability and performance management." The company says its software is a "multi-tenant, fault/event management and availability/performance monitoring solution" that collects, analyzes, and correlates data through web-based dashboards, which allows developers and publishers to visualize and monitor that information in real time. BioWare chose Monolith's solution for its ability to manage the real-time monitoring of thousands of devices at several data centers in the United States, Europe, the Middle East, and Africa. The developer says the solution also fits into its Linux environment and met all of its requirements, including specific customizations. "We are building a large game that will be supported by an expansive, complicated IT environment," says BioWare's director of infrastructure and services Ruben Cortez. "When you have this complex of an environment for a business reliant on continuous connectivity, you need a monitoring solution that can manage that in real time." He continues, "We needed a solution that would not require a large footprint so we can identify and respond at Internet speed. Monolith won us over for its robust feature set, real time dashboards, reduced total cost of ownership and commitment to us as customers."