Jessica M. Mulligan is considered a pioneer in the online industry and has developed and managed online game and entertainment strategy for a host of industry leaders, including GEnie, America Online and Engage, of which she was a founder. Over a span of twelve years, she is credited with helping make possible some of the most successful online game and entertainment products in the industry's history, including Multiplayer BattleTech, Descent Online, Dragon's Gate, Warcraft II Online/Engage version, Advanced Dungeons &Dragons: NeverWinter Nights and Rolemaster: Magestorm. Ms. Mulligan is regularly invited to speak at industry conferences such as the Game Developer's Conference, and has been published in key industry journals and magazines such as The Journal of Computer Game Design and Computer Gaming World. She lives in Key West, Florida and can be reached at [email protected].