Sponsored By

2K Games confirms hack of customer support services

Following the security breach, 2K Games is advising all users to watch out for emails sent from its customer support account.

Justin Carter, Contributing Editor

September 21, 2022

1 Min Read
Graphic for publisher 2K Games, taken from its website.

Publisher 2K Games announced on Tuesday that its customer support system was hacked, and advised users to be aware of phishing scams. 

"Earlier today, we became aware that an unauthorized third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers," wrote 2K. "Please do not open any emails or click on any links that you receive from the 2K Games support account.”

At time of writing, 2K's support system is currently down while the company addresses the issue. For those already affected, it advised that users reset all passwords, run an antivirus program, and change account settings on email accounts. 

Earlier in the week, Rockstar Games (which, like 2K, is a subsidiary of Take Two Interactive) was hacked, resulting in the leak of early footage for Grand Theft Auto VI. Rockstar later confirmed the breach while also adding it "doesn't anticipate any disruption to our live game services nor any long-term effect on the development of our ongoing projects."

At this time, it's unclear if the two hacks are connected related. 

The hacker responsible for Rockstar's breach, known as "Teapotuberhacker," also took responsibility for a recent hack on Uber, and is currently under investigation by the FBI. 

About the Author

Justin Carter

Contributing Editor, GameDeveloper.com

A Kansas City, MO native, Justin Carter has written for numerous sites including IGN, Polygon, and SyFy Wire. In addition to Game Developer, his writing can be found at io9 over on Gizmodo. Don't ask him about how much gum he's had, because the answer will be more than he's willing to admit.

Daily news, dev blogs, and stories from Game Developer straight to your inbox

You May Also Like