Quality matters to us, and stretches to all aspects of our company culture. With key operations in London, Warsaw, and Los Angeles, Testronic is now expanding to the heart of New Orlean
June 24, 2020
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Location: New Orleans, Louisiana
Testronic Labs is a world class Quality Assurance and Localization company serving the global games industry. Since its foundation in 1998, Testronic has established itself as one of the most trusted testing partners in the industry, remaining resolutely committed to quality. This commitment is the cornerstone of our success, best exemplified by our recent TIGA award for Best QA and Localization Service Provider of 2019.
Our view is that Quality Assurance isn’t about playing games or trying to break games for a living. It’s about problem-solving. It’s about striving for perfection. At Testronic, we view the game experience as an immersive, personally meaningful experience that demands the most steadfast commitment to quality. Nothing should interrupt that experience!
Quality matters to us, and stretches to all aspects of our company culture. With key operations in London, Warsaw, and Los Angeles, Testronic is now expanding to the heart of New Orleans. Join us!
KEY RESPONSIBILITIES
Adhere to company security procedures and escalate perceived breaches to supervisor
Apply and comply with company policies and procedures and advocate them
Assume ownership of assigned projects and drive them to success
Drive and track the development of QA Technicians and Associate Project Leads
Ensure that upcoming projects are set up prior to scheduled QA start
Identify and assign tasks, ensuring they are completed accurately and thoroughly, and within a specified timeframe
Identify and prepare Test Design in line with client and project requirements
Identify and communicate staffing requirements and absences
Keep track of project budget and pro-actively identify and communicate relevant risks or opportunities
Line Management of Associate Project Leads
Perform staff evaluation in the monthly ‘Tester Evaluation’ and annual ‘Appraisal’ processes
Prepare and deliver Spend Reports for projects within scope of responsibility if/when requested
Preparation of data and presentation slides for client meetings and reviews
Proactive identification and communication of any issues that may slow down, stop – or improve –the testing progress as early in the project’s lifecycle as possible.
Professional and effective communication with your test team, Project Manager and QA Management
Provide support and assistance to the rest of the QA or Operations departments as and when required
Validate time monitors for staff on your team in iDocs
TYPICAL DAILY TASKS (NOT EXHAUSTIVE)
Lead and guide the team on the assigned clients and/or projects
Keep track of overall progress, metrics and noteworthy findings on assigned clients and projects
Professional and effective communication with your test team, Project Manager and QA Management
Vetting new bugs, and tracking bug database statistics and metrics
Prepare written reports on a daily basis in agreed report formats
Prepare and maintain relevant project documentation and Confluence pages
Validate time monitors for staff on your team in iDocs
Ensuring that any new starters are being supported fully by yourself or a senior technician
Create, maintain, and update coverage checklists
EXPERIENCE &QUALIFICATIONS
Proven experience in a Games QA environment as a Project Lead, Project Manager, Senior QA Technician or Associate Project Lead.
TECHNICAL SKILLS
Use of standard business software applications (e.g. Microsoft Office)
Experienced using a variety of different bug databases
Familiarity with console, mobile, and PC setup and settings
Familiarity with a variety of online test management systems
LQA: Familiarity with a variety of online text databases
Knowledge of and experience with QA submission requirements testing (compliance)
Ability to provide rationale and justification for requests
PERSONAL SKILLS
Excellent communications skills (verbal and written)
Ability to lead and motivate others
Ability to multitask effectively while under pressure and to deadlines
An ability to identify opportunities to upsell additional services, or find out about additional projects
A basic understanding of revenue, margins, and financial considerations
ATTITUDE &VALUES
Hard working & honest
Punctual time-keeping
Flexible attitude
Prepared to work on shifts
Willing to occasionally work long and unsociable hours
Able to maintain a positive attitude and boost team morale
Considerate of the broader picture, and the company as a whole
Interested? Apply now.
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