Sponsored By

Nintendo shuts down U.S. repair centers due to COVID-19

Nintendo has closed its repair centers in the United States to comply with COVID-19 prevention measures.

Chris Kerr, News Editor

March 25, 2020

1 Min Read
Game Developer logo in a gray background | Game Developer

Nintendo has closed its repair centers in the United States to comply with COVID-19 prevention measures.

An FAQ posted on the Nintendo of America support website explains that products already received by centers will remain there until repair services resume, while any items sent in beyond this point may be returned. 

The company is unsure when it will be able to reopen its centers in the country, but reassured hardware owners that it will work as quickly as possible once services resume.

"If your repair order is currently in transit to us, it is possible that it will be returned to you as undeliverable. If the repair center was able to receive the repair order, it will remain there until repair services resume," reads the FAQ. 

"Your repair order will remain on our systems for 180 days. Once repair service resumes, you can still use the same repair order within that time. If the warranty for a product expires during the closure period, we will honor the warranty for the amount of time our repair centers are closed."

About the Author

Chris Kerr

News Editor, GameDeveloper.com

Game Developer news editor Chris Kerr is an award-winning journalist and reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. He has featured on the judging panel at The Develop Star Awards on multiple occasions and appeared on BBC Radio 5 Live to discuss breaking news.

Daily news, dev blogs, and stories from Game Developer straight to your inbox

You May Also Like